Questions
If yours isn't here, message us and we'll answer it properly.
Getting paid
Do I need a current account or a registered business?
No. Your personal UPI ID is all you need. Parents pay you directly — FeeFlow never holds or moves your money, so there's no KYC, no gateway registration and no business paperwork.
Does FeeFlow take a percentage of my fees?
Never. You pay ₹299 a month and keep every rupee you collect. Payment gateways typically take around 2% of everything — on ₹1,00,000 of monthly fees that's ₹2,000, every month.
How do parents actually pay?
The reminder carries a payment link. Tapping it opens their UPI app — GPay, PhonePe, Paytm, whichever they use — with your ID and the amount already filled in. They confirm and the money arrives in your account.
What if a parent says they paid but the money never came?
Nothing is ever marked paid on a parent's word alone. When they tap "I've paid", their claim goes into a queue with the amount and UPI reference number for you to check against your own account. Confirm it and a receipt is sent. Mark it as not received and the reminders continue as normal.
Can a parent pay only part of the fee?
Yes. Part payments are recorded and the reminders switch to chasing the remaining balance rather than the full amount.
The messages
Will parents find the reminders annoying?
They get one reminder a few days before the fee is due, and one follow-up if it goes unpaid. That's it. In our experience parents much prefer a quiet reminder to an awkward conversation at pickup.
Can I change what the message says?
Yes, and you should. Write it in your own words once — the student's name, the amount and the due date fill themselves in for each parent.
Will it message people at odd hours?
No. You set quiet hours and nothing goes out inside them. The default is no messages between 9pm and 8am.
Do the messages come from my number?
They go out in your name, from a verified WhatsApp business number. Parents see who it's from and can reply to you.
Setup and data
How long does setup take?
About ten minutes for a handful of students. If you have a long list, upload a spreadsheet and everyone comes in at once.
What information do you store about students?
A name, a class or batch, and the fee. That's deliberately all — no date of birth, no address, no photographs, no school records. Plus the parent's name and WhatsApp number so the reminder can be sent.
Can I get my data out again?
At any time. Students, fees and payments export as spreadsheets. You can also delete your account outright, which removes everything attached to it permanently.
Is it safe to put parents' numbers in?
Your records are separated from every other teacher's, passwords are stored hashed, and everything is served over HTTPS. We don't sell data and we don't share it for advertising. The full detail is in our privacy policy.
One thing that's on you rather than us: you need the parent's agreement to message them, and a parent's consent before entering a child's details.
Early access
When will I be able to use it?
We're onboarding teachers in small batches so we can help each one set up properly rather than leaving people to figure it out. Join the list and we'll message you on WhatsApp when it's your turn.
Do I pay anything to join the list?
No. Joining costs nothing and commits you to nothing. Early access members get their first month free when it opens.
What will you do with my number?
Message you about FeeFlow, and nothing else. We won't sell it, share it, or use it to advertise anything other than this product. Ask us to remove you and we will.
Still deciding?
Joining the list costs nothing and holds you to nothing. We'll message you when it's ready and you can decide then.
Get early access →